Adoption Links
Privacy Policy
Last updated January 2026
Adoption Links (“we”, “us”) provides a mobile app that supports birth mothers, adoptive parents and families. This policy explains what we collect, why, and the choices you have. We never sell your personal information.
Information you give us
- Account details: your name, email address, password (stored only as a salted hash), and the role you choose (birth mother or adoptive parent).
- Optional dates: birth mothers may add an expected due date, and adoptive parents an expected arrival date, to personalize Baby Development. You can edit or remove it any time in Profile.
- Journal Entries (private): entries you write are stored on our servers so they sync to your account. Only you can read or edit them. Administrators cannot read them, and they are never reviewed, shared, published or exported.
- Contact messages: the name, email and message you submit through Contact Us. If Anonymous mode is on, your account is not linked to the message.
- Support chat: messages you send to the AI support companion are sent to our AI provider to generate a reply. We do not store chat transcripts on our servers.
Information collected automatically
- Aggregate page counts: we count how often each area of the app is opened (for example “devotion: 42”). These counts are not linked to you.
- Basic, privacy-friendly analytics: anonymous usage events without advertising identifiers. We do not use cross-app tracking or targeted advertising.
- Session token: a sign-in token stored in your device’s secure storage to keep you signed in.
We do not collect your precise location. Agency searches open your device’s maps app, which is governed by that provider’s policy.
How we use information
- To create and secure your account and show the experience for your role.
- To provide features you use: your journal, privacy settings, contact requests and AI replies.
- To respond to your messages and keep the service safe (for example, approving or deactivating accounts that misuse the app).
Your privacy controls
- Anonymous browsing hides your name and email throughout the app.
- Consent toggle - Share My Story - is off unless you turn it on. Share My Story (public after review): a story you write and send in the Share My Story form is reviewed by our team and shown in Testimonies only once approved and only while your Share My Story toggle is on. Turning the toggle off unpublishes it right away. Nothing is ever taken from your Journal Entries.
Sharing
We share data only with service providers that run the app for us, such as cloud database hosting and an AI model provider for chat, devotion and name suggestions, under contracts that limit their use of it. We may disclose information if required by law or to protect someone’s safety.
Retention & deletion
We keep your data while your account is active. You can delete your account at any time in the app under Profile → Delete Account. This permanently erases your profile, settings, sessions and journal; contact messages you sent are kept without a link to your account so our team can finish any open request. You can also email support@adoptionlinks.org to request deletion or a copy of your data.
Security
Data is encrypted in transit (HTTPS). Passwords are salted and hashed. Role-based access keeps birth mother and adoptive parent spaces separate, and only approved administrators can view account metadata.
Children
Adoption Links is intended for adults aged 18 and over. We do not knowingly collect information from children under 13. If you believe a child has created an account, contact us and we will delete it.
Not professional advice
Content and AI replies are for general information and encouragement only and are not legal, medical or mental-health advice. If you are in crisis in the US, call or text 988.
Changes & contact
We will update this page when our practices change and note the date above. Questions? Email support@adoptionlinks.org.